Joyce Jackson has been Regional Director of the Illinois Credit Union League since 2002 and has a thirty-year record of continuous achievement and public service in community development projects. She was formerly a Director in the Office of Community Development Credit Unions for the National Credit Union Administration from 1996 to 2000. She is recognized for outstanding leadership in the credit union movement as she pioneered the first national conference for credit unions on serving the underserved. She has an extensive track record of designing and implementing creative solutions to the banking problems of low-income people. Joyce is an advisor to South African regulators and government agencies on benefits of credit unions as part of the People-to-People Program.